Payments & Disputes

How does Varselor ensure payment security for services delivered through the platform?
Specifically for services, Varselor offers two payment options: hourly or fixed-price. Using our timesheet system, we will bill your clients at the end...
Wed, 5 Aug, 2020 at 5:56 AM
What happens in case of disagreement with the client?
Should it come to disputes with the client or other team members during the project, please inform Varselor as soon as possible. Varselor will then act as a...
Wed, 5 Aug, 2020 at 5:58 AM
What fees does Varselor Charge?
We charge a flat 20% fee for each transaction processed through the platform. 
Wed, 5 Aug, 2020 at 5:50 AM
How does the payment and invoice process work?
Vendors invoice the client directly through the platform.  Vendor payments are released in two separate batches each month i.e., the 15th and the 1st. P...
Wed, 5 Aug, 2020 at 5:55 AM
How does the dispute assitance framework work?
Dispute assistance Framework: Dispute Assistance is only available (i) after the initial funding of the milestone associated with only the Fixed-Price S...
Wed, 5 Aug, 2020 at 5:59 AM
What is the the dispute assistance framework offered by varselor?
We encourage Service providers and clients to work together to try and resolve any disagreements. In most cases, issues can be easily resolved with some ...
Sun, 19 Apr, 2020 at 2:45 AM
What are Fixed-Price project and how do they work?
Clients and Vendors choose to post their Projects, Services, and Service Packages as a fixed-price contract or Hourly Contract. Fixed-Price Project Is ide...
Wed, 5 Aug, 2020 at 5:52 AM
What are Hourly Contract project and how do they work?
Clients and Vendors choose to post their Projects, Services, and Service Packages as a fixed-price contract or Hourly Contract.  Hourly contract:  This...
Wed, 5 Aug, 2020 at 5:53 AM
What happens to the unconsumed hours in Hourly projects?
Unconsumed hours could either be refunded or adjusted against client’s next transaction.
Wed, 5 Aug, 2020 at 5:54 AM